Privacy Policy

Effective Date: 30-Sep-2025

At 1300 Melbourne Taxis, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, booking services, or ride with us.

Information We Collect
When you interact with us, we may collect:

• Personal Information: Name, phone number, email address, and payment details provided during booking.
• Ride Information: Pickup and drop-off locations, travel preferences, and service history.
• Technical Data: Device type, IP address, browser type, and cookies when you visit our website.

How We Use Your Information
We use the information we collect to:

• Process bookings and provide reliable taxi services.
• Communicate booking confirmations, updates, and customer support.
• Improve our website, services, and customer experience.
• Send promotional offers and updates (only if you opt-in).
• Comply with legal and regulatory requirements.

Sharing Your Information
We do not sell, rent, or trade your personal data. We may share information with:

• Trusted service providers (e.g., payment processors, booking systems) who help us deliver our services.
• Legal authorities when required to comply with applicable laws.

Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise user experience. You can manage cookie preferences through your browser settings.

Data Security
We take appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Privacy Choices

• You may update or correct your personal details by contacting us.
• You may opt out of receiving promotional emails at any time.
• You may request deletion of your personal data, subject to legal and service obligations.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:

1300 Melbourne Taxis
Email: 1300airporttaxis@gmail.com
Phone: 0424 074 002