Welcome to 1300 Melbourne Taxis. By booking or using our taxi services, you agree to the following terms and conditions. Please read them carefully before making a booking.
1. General
- These terms apply to all bookings made with 1300 Melbourne Taxis through our website, phone, or other booking platforms.
- By using our services, you confirm that you are legally capable of entering into a binding contract.
2. Bookings
- Bookings can be made online, by phone, or via approved third-party channels.
- It is your responsibility to provide accurate details such as pickup time, location, and contact information.
- We reserve the right to cancel or refuse bookings in cases of incorrect information, safety concerns, or misuse of service.
3. Pricing and Payments
- Fares are charged as per government-regulated taxi rates or agreed fixed-price quotes at the time of booking.
- Additional charges may apply for waiting time, tolls, or extra services (e.g., baby seats, large luggage).
- Payments can be made by cash, card, or approved digital payment methods.
4. Cancellations and Refunds
- Cancellations made at least 1 hour before the scheduled pickup time will not incur a fee.
- Late cancellations or no-shows may be charged a cancellation fee.
- Refunds, if applicable, will be processed within a reasonable timeframe.
5. Service Standards
- We strive to provide safe, punctual, and reliable taxi services. However, delays may occur due to traffic, weather, or circumstances beyond our control.
- While we take care to maintain our vehicles and employ professional drivers, we are not liable for indirect losses caused by delays or disruptions.
6. Passenger Responsibilities
- Passengers must wear seatbelts at all times and comply with driver instructions for safety.
- Passengers are responsible for their belongings. 1300 Melbourne Taxis is not liable for lost or damaged personal items.
- Any damage caused to the vehicle by a passenger may result in additional charges.
7. Liability
- Our liability is limited to the value of the fare paid for the booking in question.
- We are not liable for losses arising from missed flights, events, or appointments due to delays outside our control.
8. Privacy Policy
- Personal details collected during booking are used only to provide our services.
- We do not sell or share personal information with third parties, except where required by law.
9. Changes to Terms
1300 Melbourne Taxis reserves the right to update these terms and conditions at any time. Updates will be posted on our website.
10. Contact Us
If you have questions about these terms, please contact us:
1300 Melbourne Taxis
Phone: 0424 074 002
Email: 1300airporttaxis@gmail.com
Melbourne
